Privacy Policy

At Bharat Laundry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information when you interact with our platform:

Personal Information: Name, email address, phone number, address, and payment information.
Usage Data: Information about how you use our website and app, such as pages visited and actions taken.
Device Information: Information about your device, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use the collected data for the following purposes:

Service Delivery: To process your orders, provide services, and manage your account.
Customer Support: To respond to your queries, troubleshoot issues, and provide customer support.
Communication: To send you updates about your order, promotions, or important notifications.
Improvement of Services: To analyze usage patterns and improve our platform’s performance and user experience.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

Service Providers: We may share data with trusted third parties that assist us in providing our services, such as delivery partners and payment processors.
Legal Compliance: If required by law, we may disclose your information to authorities or other parties to comply with legal obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to legal requirements.
Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the messages.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated through our platform. Your continued use of our services following the updates will signify your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at support@bharatlaundry.org.